Sales & Marketing Executive/Specialist (Customer Growth)

Mô tả công việc

• Paid Membership Program (Subscription)

Develop and execute Paid Membership programs (Subscriptions) to build frequent shopping habits, enhance customer loyalty and increase brand engagement

• Loyal Customer Care at Store Level

Develop and execute store-specific loyalty programs to enhance engagement, strong relationships and drive sale growth

• Enhancing Customer Experience & Sales through Personalization

Analyze customer data to design targeted promotions and offers that personalize experiences, boost cart value, and drive cross-/upselling opportunities.

• Cross-functional Collaboration

Work closely with relevant departments including Marketing, Operations, Product, Communication,.. to ensure consistent and effective program implementation.

• Performance Monitoring & Optimization

Monitor KPIs and analyze customer-related metrics (return rates, program engagement, purchase frequency, etc.), and propose adjustments and improvements to optimize and enhance operational effectiveness.

• Other tasks assigned by the Customer Development Lead/Manager

Support assigned tasks from management to contribute to the overall goals of the department.Yêu cầu công việc

• Education & Knowledge: Bachelor’s degree in Marketing, Business, Economics, or a related field
• Experience: Minimum 2 years of experience in customer development, CRM, or marketing; experience in retail or FMCG is a plus.
• Strong logical thinking and analytical skills; proficient in Excel;
• Detail-oriented and well-organized in handling tasks and projects
• Creative and innovative mindset
• Ability to multitask effectively and manage priorities
• Capable of working independently under pressure in a fast-paced environment.
• Good teamwork and cooperative spirit
• Flexible and proactive in taking initiative.

Tại sao bạn yêu thích làm việc tại đây

• Annual bonus: 2 - 3 months under minimum KPI requirement
• Fast promotion opportunities based on personal ability
• Work in a dynamic, open, creative environment
• Regular training, company team building, birthday bonus

Information :

• Company : ĐÚNG NGƯỜI ĐÚNG VIỆC Community
• Position : Sales & Marketing Executive/Specialist (Customer Growth)
• Location : Phường Chí Minh
• Country : VN