Customer Service Executive

Công ty TNHH Một Thành Viên Thương Mại Thời Trang... | Thành phố Hồ Chí Minh | VN

Mô tả công việc:

(Mức lương: 10 - 15 triệu VNĐ)
  • Work on shifts to handle inbound channel of CRC Sports & Lifestyles (through emails, hotline, social channels, ...)
  • Respond promptly to customer inquiries, resolve customer complaints, identifying customer needs and taking proactive steps to maintain positive, empathetic, and professional experiences for customers
  • Communicating and collaborating with marketing and sales teams to enhance customer services and brand awareness.
  • Knowing products inside and out to give the best consultant for customers.
  • Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
  • Providing feedback on the efficiency of the customer service process.
  • Documenting processes and logging technical issues, as well as customer compliments and complaints.
  • Collecting customer database

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

  • Get Insurance on the first working date
  • Health checkup
  • Team building
  • Happy Birthday;
  • Review salary once a year;
  • International, professional and creative working environment with a team of friendly & young colleagues and respecting cultural diversity & difference.

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

  • At least 2 years of relevant working experiences in Customer Experience, Service, Fashion, Retail
  • Good verbal and written communication skills in English are essential
  • Customer oriented mindset and ability to adapt/respond to different types of characters.
  • Excellent documentation skills
  • Ability to work under pressure to stay calm when customers are stressed or upset.

NICE TO HAVE

  • Experience creating detailed reports and giving presentations
  • Able to work both independently and in team to come up with creative solution

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề Không yêu cầu

Information :

  • Company : Công ty TNHH Một Thành Viên Thương Mại Thời Trang...
  • Position : Customer Service Executive
  • Location : Thành phố Hồ Chí Minh
  • Country : VN
Next Process

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Post Date : 2025-06-05 | Expired Date : 2025-07-05

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