Customer Service at Finest Future Vietnam

Job Description:

Latest job information from Finest Future Vietnam for the position of Customer Service. If the Customer Service vacancy in Ho Chi Minh matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Finest Future Vietnam for the position of Customer Service below matches your qualifications.

Mô tả công việc:

(Mức lương: Đến 18 triệu VNĐ)

Objective Customers: Students and Parents

Working hours: no more than 48 hours per week depending on the shifts; classes normally in the evening.

Salary range: up to VND 18M Gross.

Customer Support:

• Serve as the primary point of contact for inquiries and requests from parents or guardians of students.
• Accompany with students throughout the study pathway and ensure students to achieve their study goals.
• Offer support via phone, email, and in-person interactions (serving both online and onsite customers), addressing inquiries and requests from parents or guardians of students.
• Provide 1:1 customer service via OTT platforms, ensuring timely and helpful assistance.
• Occasionally: Support in Residence Permit processing and provide guidance on the application process.
• Assist with administrative tasks as needed, including data entry, document preparation, and scheduling.
• Coordinate communication efforts internally and externally to ensure clarity, consistency, and alignment with organizational goals.
• Other tasks assigned by the Direct Manager.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Competitive Salary: Be rewarded with a fair and motivating compensation packageA welcoming global team to inspire you forward and challenge you to growExciting Work Culture: Join a startup where opportunities for growth are abundant. Transformative Impact: Your work contributes to shaping a transformative future. Global Environment: Dive into an international work culture, where English is spoken

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

Qualifications:

• At least 1 year of relevant experience in Customer Support/ Service (especially from international education will be a plus)
• Experience with visa procedures is required.
• Excellent communication skills, both written and verbal (in English and Vietnamese); additional foreign languages such as Chinese, Thai, Burmese, etc. can be affected in the salary rate.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently, pro-actively and collaboratively in a fast-paced environment.
• Flexibility to adapt to changing priorities and responsibilities.
• Knowledge in another language is a plus.

Why Join Finest Future:

• Exciting Work Culture: Join a startup where opportunities for growth are abundant.
• Transformative Impact: Your work contributes to shaping a transformative future.
• Global Environment: Dive into an international work culture, where English is spoken fluently.
• Competitive Salary: Be rewarded with a fair and motivating compensation package.
• Work-Life Harmony: Experience the best of Finnish culture – fair, balanced, and stress-free.
• Fun Workplace: Enjoy a workplace filled with laughter and joy.

h laughter and joy.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng

Trung cấp - Nghề

Không yêu cầu

Job Info:

• Company: Finest Future Vietnam
• Position: Customer Service
• Work Location: Ho Chi Minh
• Country: VN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service at the office Ho Chi Minh above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.