Customer Service Collaborator
Zalo |
Thành phố Hồ Chí Minh |
VN
Hồ Chí Minh
Internship & Collaboration
What you will do- Responsible for consulting and answering questions about the application and product across multiple channels (Call, Chat, Email);
- Receive, respond and handle user complaints;
- Monitor, control, and coordinate with related departments to promptly handle arising incidents;
- Summarize and make weekly/ monthly/ quarterly reports.
- Just graduated from intermediate/ college/ university (IT is an advantage);
- Experience in online consulting/ customer care;
- Knowledge and use of Social Networking applications;
- Proficient in the use of Office applications;
- Good communication, agile, hard working, eager to learn;
- Sociable and patient in work;
- Able to work on weekends.
Information :
- Company : Zalo
- Position : Customer Service Collaborator
- Location : Thành phố Hồ Chí Minh
- Country : VN
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Post Date : 2025-04-09 | Expired Date : 2025-05-09