Creative Service Lead

Overview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working. Why RMIT University Vietnam? RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 123rd globally and 10th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University Rewards and Benefits:

• Competitive salary package and allowances
• 20 paid annual leave, carer leave and public holidays (Christmas and Tet Holidays)
• Private health insurance and wellness programs
• Professional development and career advancement
• Relocation and visa support
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer to Work for in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/about-us/work-at-rmit Position Summary The Creative Services Lead role serves as the liaison between RMIT Melbourne Global Marketing Portfolio and the creative team in Vietnam. The lead role manages project requests, develops project schedules, determines, and assigns resources, oversees output, and provides operational direction to the creative team as needed. This role is responsible for managing the creation of brand assets, marketing materials, graphic visuals, templates, and digital and video content for the university. Locally the role reports directly to the Creative and Production Manager with a global reporting line to the Assistant Director, Global Content Marketing & Creative in Melbourne, Australia. Stakeholders

• Campaign and Marketing Managers
• GCMC Assistant Director
• GCMC Account Manager
• Creative Production Manager

Reporting Line

• Reports to the Creative Production Manager
• Dotted line to the Assistant Directo
• Leads and manages the Creative Services Team

Key Accountabilities

• Receive project briefs and creative direction from RMIT Melbourne (Marketing Squads) and be the key liaison between Melbourne Marketing Squads/ stakeholders, GCMC, and the creative team in Vietnam.
• Coordinate the collection, organization and management of all written copy, visual and digital assets.
• Traffic work via workflow management systems and organize assets
• Work closely with Assistant Director and Account Manager to ensure workload and deadlines.
• Lead and manage the Creative Services Team to ensure a quality level of service is provided to all key stakeholders.
• Manage the teams workflow, project schedules to ensure that all key deliverables are met.
• Promote correct use and treatment of brand assets across the team.
• Ensure all layouts, proofs and artwork requirements deliver on the creative brief and expectations.
• Liaise with production vendors on production or printing specifications as required.
• Coordinate status/project update meetings as required.
• Lead creative direction for campaigns as required.
• Respond/troubleshoot ad-hoc marketing and creative briefs.
• Promote and foster a healthy and positive energy within the Creative Team.
• Responsibilities for onboarding and mentoring junior staff in design quality and work culture.
• Conduct end-of-campaign retrospectives, covering visuals and reporting on successes, challenges, and blockers.

Key Selection Criteria:

• Bachelors degree in a relevant field.
• At least three years of experience in a role involving project coordination/project management.
• Proven experience in effective people management.
• Excellent client and stakeholder relationship skills.
• Ability to project coordinate across geographical locations.
• Ability to motivate and motivate staff to meet key business deliverables.
• Proven planning, organisational, analytical and problem-solving skills.
• Proven interpersonal, negotiation and cross-cultural communication skills.
• Ability to effectively prioritise and deliver against multiple deadlines.
• Knowledge and familiarity with content production process.
• Knowledge and ability to use different design platforms such as InDesign, Photoshop, Illustrator, Acrobat, Adobe Premiere, and Adobe After Effects.

English Proficiency English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines). For any role, English Language Proficiency may also be proven by showing successful completion of secondary education to a level qualifying to enter university study while being instructed through the medium of English, as per the RMIT University recognised qualification list. Work Permit All foreign employees must adhere to the requirements for obtaining a valid visa and work permit in Vietnam. These requirements are mandated by the Government and may be over and above the mandatory requirements and key selection criteria. Work permit requirements are subject to change. RMIT Vietnam accepts zero tolerance to non-adherence of the immigration laws of Vietnam. How To Apply Please submit your CV, covering letter, and qualifications by clicking on the ‘Apply. Applications Close: 16 thg 3 2025 11.59 pm RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region. https://www.rmit.edu.vn/about-us

Information :

• Company : RMIT University
• Position : Creative Service Lead
• Location : Thành phố Hồ Chí Minh
• Country : VN