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Customer Experience Agent (Open to Fresh Graduates)

Maersk | Thành phố Hồ Chí Minh | vn

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Maersk with the position of Customer Experience Agent (Open to Fresh Graduates) - Maersk which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Agent (Open to Fresh Graduates) - Maersk below matches your qualifications. Good Luck: D

The Customer Experience Agent is responsible for managing the customer experience of customers by identifying issues proactively, building strong relationship…...

We Offer:
At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever. But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further. The Position: The Customer Experience Agent is responsible for managing the customer experience of customers by identifying issues proactively, building strong relationship with customers and identifying solutions which benefits both Maersk and the customer. Job Description:
  • Be the primary point of contact for customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders.
  • Understanding of external factors impacting Customer’s supply Chain & understand their sense of urgency, service needs, drivers and desires.
  • Ability to align with customer expectations upfront & to be able to respond with suggested solutions.
  • Be fully responsible for customer satisfaction across Maersk product offering.
  • Cross-sell & upsell Logistics and Services products to customers.
  • Responsible for vendor management and shipment order consolidation planning, without physical cargo execution.
  • Proactively track shipments and notify customers of relevant deviations from the transport plan including potential solutions or alternatives.
  • Willingness to go the extra mile towards the customers & with focus on providing solutions.
Job Requirements:
  • Open to Fresh Graduates from any education background.
  • Strong interpersonal and communication-skills.
  • Energetic, well-organized, and self-Initiated.
  • Analytical and problem-solving skills.
  • Good process understanding & digital proficiency.
  • Strong Microsoft office skills.
  • Ability to work under pressure keeping quality in focus.
#LI-SK3 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Information :

  • Company : Maersk
  • Position : Customer Experience Agent (Open to Fresh Graduates)
  • Location : Thành phố Hồ Chí Minh
  • Country : vn

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Agent (Open to Fresh Graduates) job info - Maersk Thành phố Hồ Chí Minh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Agent (Open to Fresh Graduates) job info - Maersk Thành phố Hồ Chí Minh in 06-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 06-05-2024

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