Head of Customer Management

Head of Customer Management Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Head of Customer Management is a key leadership position tasked with spearheading initiatives to elevate the overall customer experience, reflecting our commitment to placing "our customers as our compass". This individual will be instrumental in devising and implementing innovative strategies that nurture customer relationships and enhance satisfaction. By championing the customer perspective, this role will significantly contribute to the companys growth and success in the insurance market. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Job ID 24120344