Travel and Tours Manager (Local)

To be a successful Head of Travel Desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch Head of Travel Desk is skilled at providing a smooth travel experience.

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  Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, and car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, and medical and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spending.
• Creating a weekly working roster for below team members in the Tour & Travel Department.
• Training and supervising any new team members from the Induction procedures to daily basis working

• Coordinating with other departments to make sure all company policies are followed and have correct guidelines to team members if needed.

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  A bachelors degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 3 years of experience in the travel industry.
• A minimum of 1 year of supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.

• A basic understanding of Geography.

• Strong computer skills.