Customer Service Advisor - Vietnamese Speaker
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Growthfn Sdn Bhd with the position of Customer Service Advisor - Vietnamese Speaker - Growthfn Sdn Bhd which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Advisor - Vietnamese Speaker - Growthfn Sdn Bhd below matches your qualifications. Good Luck: D
The Customer Service Advisor interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements....
The Customer Service Advisor interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.
Essential Functions/Core Responsibilities:
- Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Maintain basic knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
Job Type: Full-time
Pay: 3,800,000₫ - 3,900,000₫ per month
Education:
- Bachelors Degree (Required)
Information :
- Company : Growthfn Sdn Bhd
- Position : Customer Service Advisor - Vietnamese Speaker
- Location : Hà Nội
- Country : vn
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Advisor - Vietnamese Speaker job info - Growthfn Sdn Bhd Hà Nội above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Advisor - Vietnamese Speaker job info - Growthfn Sdn Bhd Hà Nội in 25-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 25-04-2024
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