Assistant Customer Care

DKSH | Thành phố Hồ Chí Minh | vn

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the DKSH with the position of Assistant Customer Care - DKSH which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Assistant Customer Care - DKSH below matches your qualifications. Good Luck: D

Job Function: Client and Customer Services. Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.)....

Location: Ho Chi Minh, VN, VN Job Function: Client and Customer Services Requisition Number: 151005 Description: Job Summary Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines General Responsibilities
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
  • Handle routine outbound/inbound customer requests/orders/complaints/billing and products/services information. Escalate to relevant stakeholders for follow-up actions
  • Handle periodic “walk-in” customer service and sales by providing quick and pleasant service to customers
  • Accurately enter all new customer information, existing customer orders and adjustments to ensure proper customer service, accounting of purchases, billing and inventory reconciliation
  • Maintain and communicate current, accurate information on pricing, products, promotions and service procedures to customers
  • Prepare and submit regular/ad-hoc reports to respective departments or management on all the cases logged in the system
  • Provide feedback to supervisor on improvement areas based on customer/client issues
  • Work closely with internal stakeholders to ensure timely, effective and efficient service to customers
  • Establish and maintain good working relationships with clients/customers
Functional Skills and Knowledge
  • Demonstrate basic knowledge in customer service principles and practices
  • Proven SAP knowledge
  • Proven experience in call center/customer service environments
  • Proven ability in multi-tasking and prioritizing workload
  • Demonstrate high attention to detail, follow-through and accuracy
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken
Education Diploma/certificate in any field Why It’s Great to Work at DKSH At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching peoples lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers.

Information :

  • Company : DKSH
  • Position : Assistant Customer Care
  • Location : Thành phố Hồ Chí Minh
  • Country : vn

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Assistant Customer Care job info - DKSH Thành phố Hồ Chí Minh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Assistant Customer Care job info - DKSH Thành phố Hồ Chí Minh in 02-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 02-05-2024

Recomendations Jobs