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South VN Inland Operation Team

Maersk | Thành phố Hồ Chí Minh | vn

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Reports to: Standalone Accounts Manager. To be responsible for overall operational / service delivery of all project cargo account....

Business title: South VN Landside Operation Team
Business Unit: Maersk Landside Operation
Reports to: Standalone Accounts Manager

1. To be responsible for overall operational / service delivery of all project cargo account.
2. Monitor Value added services (customs, trucking, others) activities to ensure that shipments are arranged and delivered on time.
3. Well-coordinate with all related parties at different locations to ensure appropriate & timely actions.
4. Manage service performance & KPIs; providing action plans for further improvement. Key Responsibilities:
  • Proper co-ordination with Customers, Customer Service teams (SCM, Ocean, 4PL), CFS Warehouse for stuffing plan and/to arrange services on scheduled, for timely collection and dispatch of shipments.
  • Handling daily operations for current/new account after closed win.
  • Proactively attend all the inquiries from Customers and CS teams, well communication with related parties in case of exceptions.
  • Preparing SOPs & IOPs in collaboration with Customer, Sale, Procurement, Implementation and Products.
  • Able to take ownership of the issues and perform problem resolution to the customer’s satisfaction.
  • Ensuring compliance to internal & external audit controls; process efficiency and delivering operational KPIs.
  • Drive operational excellence through KPI measurement and analysis.
  • Able to work independently with the limit supervision from higher level.
  • Enhance productivity & performance with initiatives in operation.
  • Actively contribute initiatives to support process improvements.
  • Take every opportunity to expand on services in scope of solution design and new business development.
  • Working at on-site (required by each project – if any)
  • Carry out ad-hoc tasks assigned by Team Leader/ Manager.
Position Specifications:
  • More than 3 years related working experience in Import - Export Operation, especially in Trucking & Customs Operation Services
  • Knowledge & Experience in customs formalities operations & transportation handling: container pick up/drop off, data entry in VNACCS, customs liquidation, HS code classification, price’s evaluation
  • Can-do and willing-to-do attitude.
  • Excellent customer services skills/experiences.
  • Good command of spoken and written English, Chinese
  • Efficient claim handling skills.
  • Discipline and good interpersonal skill.
  • Good skills of computer (Excel basic, Power-point).
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Information :

  • Company : Maersk
  • Position : South VN Inland Operation Team
  • Location : Thành phố Hồ Chí Minh
  • Country : vn

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the South VN Inland Operation Team job info - Maersk Thành phố Hồ Chí Minh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies South VN Inland Operation Team job info - Maersk Thành phố Hồ Chí Minh in 17-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 17-05-2024

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